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Brawn and Bougie's Return & Refund Policy consists of:

• We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind. 

Eligibility for Refunds and Exchanges

• Your item must be unused and in the same condition that you received it.
• The item must be in the original packaging. 
• To complete your return, we require a receipt or proof of purchase.
• Only regular priced items may be refunded, sale items cannot be refunded.
• If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Exchanges We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us a message through our "contact" page. After contacting us and receiving a return authorization, send your item to the address indicated on your RA. 

Exempt Products

• Gift cards 
• Some health and personal care items 

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 days. 

Late or missing refunds

• If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. 
• If you have done all of this and you still have not received your refund yet, please contact us through our "contact" page.